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Welcome to East North East Homes Leeds: We manage and maintain a range of homes across a diverse area of east and north east Leeds. For all enquiries call us for free on 0800 915 1600 or on 0113 398 4711 from mobile phones.     

Help is at hand with the digital TV switchover 2011

TV is going digital all over the UK and soon the older, analogue TV signal will be switched off in your area. If you don't have digital TV by the time of switchover, you will lose your TV service. But you don't need to worry. The Switchover Help Scheme is here to help.

The Switchover Help Scheme is run by the BBC, under an agreement with the Government to help older and disabled people who may find it difficult to switch to digital TV.

We can help if you are: 

»   Aged 75 or over, or
»   Have lived in a care home for six months or more, or
»   Get (or could get):
        Disability living allowance, or
        Attendance or constant attendance allowance, or
        Mobility supplement, or
»   Are registered blind or partially sighted.

For more information,call free on: 0800 40 85 900 - Lines are open 8am to 9pm, 7 days a week.
or visit: helpscheme.co.uk

 

ENEHL’s Audit Inspection Result has been published:

ENEHL has been rated as ‘good’ with ‘promising prospects for improvement’ according to an independent report released on the 14/1/10 by the Audit Commission.

ENEHL’s strengths included:

  • Customers are involved in decision-making
  • The ALMO has demolished unpopular homes and will bring the rest up to the government's Decent Homes Standard by December 2010
  • Most services are effective and the ALMO is working hard to deal with anti-social behaviour and address financial exclusion
  • The ALMO has done well in delivering value for money savings

Weaknesses include:

  • Customer satisfaction remains relatively low
  • Re-letting of vacant homes is slow
  • Rent arrears are high

To help the service improve, ENEHL will be focusing on work to make improvements in access to services and planning and performance management.

Please click on here for the full report and details.

We’ve been recognised as a top performing ALMO for gas servicing by the Audit Commission in the last 3 years. Click here for details.

Future of Council Housing Project: A review is underway to look at the future of Council Housing in Leeds. The Council is working together with all the ALMOs and BITMO to develop a vision for the future of council housing services in Leeds to continue to provide high quality services on a local level.  More

Round the Clock ASB reporting:  You can now report problems your are experiencing with Anti Social Behaviour and nuisance neighbours round the clock, evenings through the night and at weekends, Simply call 0800 915 1600.

ONLINE PERFORMANCE VIEWING:  All East North East Homes Leeds customers can now view our performance statistics online. Some Lap Top and Net Book users may experience problems in accessing the information. We apologise for this. Our service providers are working to resolve the problem.   More 

Repairs Texting Service Now Available! You can report your non-urgent repairs to us by starting your message with the word REPAIR, the first line of your address, a brief description of the repair you require and then send it to: 07800002198. The repairs team will then ring you back to confirm the details within the working day.  Please be aware that text messages will only be dealt with during normal working times of 8am-5pm.  This is a text message only line and will be charged at your network's standard rate dependent on the length of the text.

New Mutual Exchange Website:  More

Event Calendar:  View ENEHL events in our online google calendar

Join us online:   East North East Homes Leeds online community is growing: join us on FacebookYouTubeFlickr, Twitter

East North East Homes Leeds Audio:   An audio MP3 of ENEHL tenants disussing Resident Involvement on ELFM is on the link here  

Housing Rent Accounts On-line:  Please click here to view your rent account.

Vacancies:  Click here for East North East Homes Leeds vacancies

Company Details:  registered office information

Going Green: Where possible ENEHL use recycled or FSC materials for our stationery and promotional materials

ENEHL Energy Switch: Save money on your gas and electricity bills today

Comparing and switching gas and electricity suppliers is so simple when you use the ENEHL  calculator. By entering information from your recent bills you can make an accurate comparison and save money.

Click on any of the buttons below to compare prices today.

      

The service is not just web based so if you want to find out how much you can save, you can also call the helpline number: 0845 872 6369.

Interactive map of office locations  

ENEHL is not responsible for the content of external internet sites.

                 

NEWS

2009 - 2010 Painting Programme Frank Stubley Ltd This information represents the ENEHL 2009 - 2010 Painting programme. Although exact dates are not known yet, a contract has been awarded to Frank Stubley Ltd who will notify all homes prior to starting work. More about 2009 - 2010 Painting Programme

If they hop it, shop it - Abandoned Properties If tenants illegally sublet their homes it's depriving someone on the waiting list of the change of renting it More about If they hop it, shop it - Abandoned Properties

Online Repairs Satisfaction Survey Complete our Repairs Satisfaction Survey You can now give us your feedback about completed repairs using our on-line satisfaction survey form. Your feedback is essential to allow us to monitor our repairs service and find out what we need to do to make improvements More about Online Repairs Satisfaction Survey

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