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Hate Crime

What is Hate Crime?

A hate crime incident is when you, your family or your property is subjected to violence or damage because of your disability, gender identity, race, religion or sexual orientation.

Hate crime may include one or more of the following; name calling, verbal abuse, threats or intimidation, graffiti or writing (including notes / emails / text messages), bullying, harassment, damage to your house or car, physical attacks, sexual violence and murder.

Why should I report a Hate Crime…

Hate crime is currently under reported.

It can cause serious harm, many victims do not report incidents and tend to suffer in silence, tolerating harassment for a long period of time. 

By reporting these incidents you are making a bigger difference than you may think.

Reporting all forms of hate crime helps victims and witnesses to gain support, it also helps ENEHL to make your local area safer.

Partnership agencies, such as the Police, can also take action against the troublemaker and support victims / witnesses.

Agencies may also: 

  • Investigate the incident and collect evidence  
  • Take photographs of any evidence
  • Provide home security for victims  
  • Taking appropriate action against the troublemaker      
  • Remove offensive graffiti quickly   
  • Provide CCTV to collect evidence

When you report a Hate Crime to ENEHL this is what you can expect from us, we will:

  • Act on hate crime incidents reported within the same day.
  • With your permission, pass on information to the Police, Anti Social Behaviour Unit and other relevant agencies within 2 days, once a hate crime has been reported.
  • Give advice and information on what support is available to victims of hate crime.
  • Follow up within the first 5 working days of a hate crime incident being reported.
  • Provide translation and interpreting facilities as required.
  • Arrange for the removal of hate crime graffiti within 24 hours.
  • Take action against the tenancy agreement where the alleged troublemaker is an ENEHL tenant.

Experiencing Hate Crime

I am experiencing hate crime… what should I do?

  • Make sure that you and other people are safe.
  • Report what has happened by contacting or visiting your local housing office, Police or Stop Hate UK.
  • Keep details of who you speak to, such as the police officer / member of staff.
  • Write down everything that has happened, including why you feel you are being harassed.
  • Make a note of what the person or group of people causing the harassment look like, if possible.
  • Take the names and addresses of any witnesses.
  • Keep all evidence (including photographs, emails, text messages, notes etc).

If you are a victim or witness of Hate Crime, we want to help you…

If you have experienced or witnessed hate crime you can contact the Police, tell them that you wish to report  a hate crime incident by calling 999 in an emergency, for all non-emergency calls phone 0845 6060 606.

All hate crime incidents are investigated thoroughly and not all cases will be put before the court. Once a hate crime incident is received the views of the victim are always considered.


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