We have a legal obligation to service and check the safety of all gas appliances in our properties annually. We do this to make sure that you, your family and your guests are safe and also to make sure that your gas appliances are working efficiently.
If you are a leaseholder you must allow us to carryout an annual service of your gas appliances unless you tell us in writing that you will arrange for this to be done yourself by a Gas Safety Register gas servicing engineer.
If you have not had your gas appliances serviced within at least the last 12 months then you are at risk of dying from Carbon Monoxide Poisoning
We do not carry out services or repairs to your gas cookers or hobs but if they are dangerous we have a duty to protect you and we will turn the appliance off.
Gas servicing is carried out to your homes by:
PH Jones Ltd in Osmondthorpe, Richmond Hill, Halton Moor, Chapletown, Meanwood, Moortown and Wetherby.
If you live in these areas you can contact PH Jones Ltd to arrange your annual gas service by calling their free phone number 0800 02 34 053.
Eaggaheat in Burmantofts, Gipton and Seacroft.
If you live in these areas you can contact Eaggaheat to arrange your annual gas service by calling their free phone number 0800 085 5505 and selecting 4 on your keypad.
Each year you will receive a letter from your gas servicing contractor with an appointment to visit your home and service your gas appliances. If you are unable to be at home to allow access for the contractor on the appointment date you should contact them immediately and make an alternative convenient appointment.
If you are unable to be at home to allow access to our contractor during normal working hours, you can request an appointment on an evening or a weekend to suit you.
Access for Gas Servicing
Because Gas Servicing is so important, it is essential that we get into your home every year to carry out this essential work which will include carrying out all necessary repairs to your gas appliances.
We have the right under our Tenancy Agreement to enter your home to carry out the annual gas servicing. Please make every effort to allow us entry; it saves you and us a lot of time and money in the long run.
If you refuse access to our contractor or if you fail to arrange a convenient appointment, we will make all efforts to contact you repeatedly over a short period of time and we will also write to you explaining the importance of gas servicing and also the dangers of Carbon Monoxide Poisoning. During this period we will visit your home outside normal office hours to arrange a mutually convenient time with you. As a last resort if we still can’t get in to service your gas appliances we will ask the Courts to grant us entry to your home to carry out the service. If we have to do this, you will be recharged for all associated costs including the court fees and this will cost you in excess of £500.
If we repeatedly have difficulty getting access to service the gas or oil appliances we will fit a restrictor. This is a timed device that will cut off the gas supply to your home if a service has not been carried out within a 15-month period.
Your co-operation is required in providing access when our engineers visit your home.
Each year when your gas appliances have been serviced, you will be issued with a certificate by the engineer. This certificate will be clearly marked ‘Landlords Gas Safety Certificate’ and it should be kept safely by you, it is a legal document.
If you have not got a Landlords Gas Safety Certificate or if the date on it is more than 12 months old, please contact us immediately on 0800 915 1600 so that we can book your annual service in.
Even if you have gas appliances in your home but you don’t use them or if you have no credit on your gas and electric meters, we have a legal obligation to check the appliances to make sure that they are safe to use in the future. If this is the case, please allow access to your home for our gas servicing contractor when you are contacted to arrange the annual service.
If you are worried about allowing our engineers access to your home, please contact us to discuss your worries. We will support you and wherever possible assist you to make sure that you are comfortable with the process.
Servicing gas appliances saves lives; it is a free service that will take no more than 30 minutes of your time to carry out. Please help us to make sure that you and your family are safe in your home.