You can report your repair by:
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by phone on 0800 915 1600 or 0113 398 4711
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online using Housecall - use the link on right side
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by writing to East North East Homes Leeds Repairs Team, Tribeca House, 71 Roundhay Road, LEEDS, LS7 3BE
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at your local housing office
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Texting n
on-urgent repairs to us by starting your message with the word REPAIR, the first line of your address, a brief description of the repair you require and then send it to: 07800002198.
When you report your repair we will need to know:
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Your name, address and telephone number
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Details of the repair
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Times that are conventient for us to come and do the work
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Whether you are hard of hearing or if you have any difficulty getting to the door when someone calls or if you have any other specific needs that we need to know about.
What if I smell gas or fumes?
- Contact Northern Gas Networks (formerly Transco) on 0800 11 19 99 immediately and turn off your supply at the meter. You will be given a reference number by the call centre that you need to keep for future reference
- Put out all cigarettes and do not use any naked flames
- Open all windows and doors.
Do not use any electrical appliances including phones. Do not operate any lights!!
- Report the emergency to our Contact Centre on 0800 915 1600 and wait for help, they may ask you for your reference number from Northern Gas Networks.
Other Useful Emergency Contact Numbers
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Electricity – To report a power cut, call Yorkshire Distribution (YEDL) on 0800 37 56 75
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Water – If you have lost your water supply, call Yorkshire Water on 0845 124 24 24.
Link to repairs section on signup dvd