Supported Housing

ENEHL Sheltered Service "We aim to promote Independent Living by supporting individuals through a needs and risk assessments and individual support plans.

We were inspected in March 2011 by Supporting People and were awarded

• A for Safeguarding and Protection from Abuse
• A for Assessment and Support Planning
• B for Fair Access, diversity

The findings of the report said that the customers are put first and the team have engaged with tenants to find out their needs by putting on events such as Older Peoples Week, and encouraging older people to join the World Wide Web by introducing the Silver Surfer programme in Wetherby which promoted new learning skills through computers.

Currently ENEHL manage 673 properties across the area.   Sheltered Housing is usually provided for people who are over the age of 60, these are generally for individuals that require support who are either vulnerable due to ill health, frail or elderly.

We currently have 22 sheltered schemes ranging from purpose built accommodation, studio flats and bungalows to multi storey flats.  

Some of our sheltered schemes have communal facilities such as a laundry, communal lounge or community centre.  Some of these also have regular activities. A team of Area Scheme Support Officers, cover several schemes in a geographical area and they are available to assist between the working hours of 8.00am to 4.00pm Monday to Friday.

Please click on the link on the right to download our Sheltered Housing Guide to Independent Living and Support.  

As a Sheltered Housing tenant we aim to assist you to live as independently as p ossible so you can enjoy privacy and companionship should you wish.

You also have the reassurance of knowing that support is available from your Scheme Support Officer during day time working hours, there is also the peace of mind that Care Ring response call centre is available to respond to you 24 hours a day should you require emergency assistance.

All of our sheltered accommodation units are fitted with an ‘alarm’/emergency call equipment  connected through to Care Ring.  In an emergency you can contact Care Ring Response Centre who have a team of fully trained response operators who will give all the advice and assistance you need.

This team is available to respond to emergencies 24 hours a day 365 days a year, all operators are part of a professionally trained team.

Click here if you would like more information on Care Ring Leeds  

Page reviewed: June 2011